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FREQUENTLY ASKED QUESTIONS

How many people can this location accommodate? 

150 is the maximum comfortable guest count.

 

What is the rental fee and what is included in that price? 

       Venue Pricing:

  • $250/hour 3 hour minimum​

 

How much is the deposit, when is it due, and is it refundable? What's the payment plan for the entire bill?  

Payment is required upon booking. Full refunds up to 30 days prior to the event.

 

What kind of events can be held at the Cannon Room?

  • Corporate Parties

  • Networking Happy Hours

  • Business Launch Parties

  • Seminars

  • Lunch and Learns 

  • Team Headshots 

  • Affinity Group Meet Ups

  • Educational Workshops​

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Is the site handicap accessible?

Yes, we have elevators to the 12th floor level, handicap accessible restrooms, and a lower bar area for ADA compliance.  We’ve had the space assessed by a consultant to be sure it’s highly functional for individuals in wheelchairs as well.

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Are tables, linens, chairs, plates, silverware and glassware provided, or will I have to rent them myself or get them through my caterer?

We provide tables and chairs as well as some soft seating and ancillary furniture. All other items need to be arranged through your caterer or a rental company.  

 

Are there catering restrictions?

There are no restrictions for catering but we have recommendations if requested.

 

Is there parking on site? If so, is it complimentary? Do you offer valet parking, and what is the charge? If there is no parking on site, where will my guests park? Are cabs easily accessible from the venue? If a shuttle service is needed, can you assist with setting it up?

We do not have parking on-site. However, we do have several garages nearby that we are happy to direct you toward. Street parking is also free on the weekends around the neighboring blocks. Uber + Cab services have easy access to the space. We have a few shuttle options on our vendor list. This link will give you some options near our building: https://www.downtownraleigh.org/go/hq-at-capital-club

 

How many restrooms are there?

Two on the 12th floor level.

 

What security services do you offer? Do I need to hire my own security guards, or does the site hire them or have them on staff?  

We do not offer security service. Our space is in a very safe area and historically has had no issues with security. If this is a concern, we recommend contracting those services or hiring a local officer at an independent rate.

 

Does the venue have liability insurance?

We have liability insurance that would cover injuries due to site conditions only. We require you purchase your own insurance for the day of the event to protect your individual interests.  

 

Can I hire my own vendors (coordinator, DJ, etc.), or must I select from a preferred vendor list? If I can bring my own, do you have a list of recommended vendors?

You can hire your own vendors.

 

What are the nearest hotels to the venue?

We have relationships with several downtown Hotels we’re happy to connect you with to setup room-blocks.  The closest hotels to use are, Residence Inn Marriott, Marriott, Sheraton, Long Leaf (new) and Holiday Inn.

 

Do you have signage or other aids to direct guests to my event?

Yes, we have side-walk signage and interior signage to direct attendees to the 12th floor ballroom.

 

Do you have a recycling policy?

Yes! Recycling and sustainability are very important parts of our business! We require all food being disposed of to be composted. If you’re using disposable goods, those should also be compostable.  

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What is the cleaning policy?

All items that are brought into the venue must be taken out of the venue at the conclusion of your event, this includes any trash produced. If items are left or the space is damaged, you will no receive your security deposit back.

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We truly look forward to making every event in our space special and memorable for all attendees! Our staff is committed to this. If you have a question not covered here, please let us know! We do our best to accommodate all reasonable requests.

  

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